SHIPPING & RETURNS

SHIPPING
I aim to dispatch all orders within 5-7 working days. All orders are sent as standard via Royal Mail 2nd Class (UK) and Royal Mail International Standard (all other countries). Currently, UK shipping is free for all orders.

Shipping can be upgraded at the checkout if you want/need your order sooner! Please be aware that this will cost significantly more (and it will charge UK customers!)

Please give between 2-3 working days for delivery after dispatch (UK) and between 5 - 10 days for delivery after dispatch (all other countries). If you have not received your order after this time, then please email
ohhjemma@gmail.com so that I can look into this for you.
RETURNS
I hope that you love your order! If, however, a product arrives faulty in any way, please email me ohhjemma@gmail.com or fill in the contact form here within 14 days of delivery with a clear photo of the damaged product so that I can look into this.

If you're looking to return an item that isn't damaged or faulty, please email me ohhjemma@gmail.com or fill in the contact form here within 14 days of delivery and we will respond with the next steps.

Items must be returned in the same condition as they were sold. Unfortunately, I will not cover the cost of return postage if an item isn't faulty.